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East Riding Theatre is a 200-seat venue in Beverley, East Yorkshire. The Theatre has been operating since 2014 and features a vibrant programme of drama, music, comedy and spoken word alongside several in-house productions.
In 2023 we programmed over 150 shows, and with our 2024 programme we have continued to increase the number of performances even further.
Presently, we only have one permanent job vacancy, which is for a Theatre Administration Officer (please see the details below); However, we welcome enquiries regarding general job opportunities and acting work at any time. Therefore, if you are interested in a career with our theatre, then please do not hesitate to get in touch.
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Theatre Administration Officer
East Riding Theatre is looking for an energetic, enthusiastic person to be our new Theatre Administrator, Marketeer & Box Office Manager.
You will be a friendly, positive, team player who prides themselves on efficiency, excellent communication skills and attention to detail. The role reports to the Theatre Manager and you will be supporting her in many aspects of the running of theatre.
ERT is a thriving theatre in the heart of Beverley which has an eclectic programme of theatre, music, comedy and spoken word events as well as several in-house productions a year.
As Theatre Administrator you will be involved in all aspects of the programme from setting the shows up on the system, through Duty Managing some of the events, to creating the settlements after the show.
As Marketeer you will also be responsible for the traditional marketing for the theatre. This will include editorial and advertising copy for local papers, compiling the weekly e-shot and creating our brochure. You will also liaise with incoming companies regarding the print marketing we need from them. You will work closely with our Digital Marketeer to ensure a single voice for the theatre.
As the Box Office Manager, you will be the go-to expert for our ticketing system, experience of using Ticketsolve or a similar system is essential. You will give specialised training where needed and liaise with Ticketsolve for regular general training for all the box office volunteers. You will need to run reports on Ticketsolve to analyse show performance and identify any additional marketing requirements or opportunities for shows.
No two days are the same in the theatre and you will need to be able to manage your time and your workload effectively as well as being able to change your focus at a moment’s notice.
We are a small team at ERT, and you may find yourself called upon to help with tasks that are not part of your job description. Given our environment there will sometimes be some lifting and carrying involved. Manual handling training will be given where necessary.
We are particularly interested in candidates who also have some experience in working as an ASM or in operating shows and who are interested in continuing to do some occasional work in these areas as and when required to support the Technical Manager.
If you are interested in the role, please complete the application form (click here to download) and send it, along with a covering letter to Sasha Walker-Allen, Theatre Manager, on
manager@eastridingtheatre.co.uk
Closing date for applications is 12 noon on Monday 24th March 2025
Interviews to be held on Monday 31st March 2025
Please see the Job Description below for full details.
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East Riding Theatre is a community led theatre committed to producing professional work of the highest quality that excites, challenges, and entertains.
The theatre has a very small number of permanent paid staff and has a large pool of talented and enthusiastic volunteers.
ERT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.
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Job Description
East Riding Theatre is looking for an enthusiastic, creative and well-motivated person to join our small team of staff as Theatre Administration Officer. The successful candidate will oversee the administration and traditional marketing for the Theatre, including box office, sales, print material and community engagement. They will possess a keen interest in theatre. The candidate should demonstrate excellent organisational, administrative and communication skills. Attention to detail, and the ability to work under pressure in a public facing environment is essential.
Job Title: Theatre Administration Officer
Status : 37.5 hours per week: Permanent
Reports to: Theatre Manager
Salary: £24,500 PA
Overall Role Objective
The role of Theatre Administration Officer is to oversee all aspects of administration, community engagement and Traditional Marketing at East Riding Theatre. The person will also have a full working knowledge of the box office system and will supervise the box office volunteers.
Some evening, weekend and bank holiday work will be required.
Specific Role Duties
Duties to include but not limited to:
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- General Admin (e.g. setting up and updating the Duty Manager rota, drafting policies and procedures, filing)
- Full understanding of the box office system (Ticketsolve) and programming software.
- Supervising Box Office volunteers
- Putting shows on sale
- Ticket Reporting
- Managing ERT’s Youth Ambassador project
- Customer Service
- Assisting with funding applications and evaluations
- Produce marketing reports via Google Analytics for performance reviews and funding applications and evaluations
- Keeping the archives updated
- Maintaining and developing relationships with external businesses and community groups (e.g. attending community meetings, arts and business networking events)
- Being the first point of contact for schools and community groups
- Representing East Riding Theatre at external events.
Marketing duties to include but not limited to:
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- Work closely with the Digital Marketing Officer
- Managing the marketing budget with the Digital Marketing Officer for all in-house productions
- Writing show descriptions for all in-house productions (typically three a year)
- Drafting and issuing press releases
- Writing monthly editorials for local magazines
- Coordinating all ERT print material. This includes the seasonal brochures, in-house flyers and posters, and in-house programmes.
- Organising radio interviews and press invites for all in-house productions
- Booking the photographer for all in-house productions and ERT projects
- Replacing posters and flyers in the Theatre as and when shows finish
Additional Responsibilities
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- Any other duties as may reasonably be required within the level and scope of the post.
- Supporting and wherever possible contributing to equality, diversity and inclusion within the organisation.
- Taking reasonable care of your own health and safety and that of any person who may be affected by your acts or omissions
- Participating in arrangements for performance review and appraisal of staff
- Ensuring that professional skills are regularly updated through participation in learning and development activities
- Safeguarding, licenses for youth actors, delivery of work experience programme
- Ordering and processing deliveries.
- Acting as Duty Manager as and when required
Person Specification
Essential Qualifications
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- Educated to degree level or equivalent experience.
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Essential Experience
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- Experience with a box office ticketing system (Ticketsolve or similar)
- IT systems experience, for example, spreadsheets, data bases and word processing
Essential Knowledge
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- Knowledge of Excel, Word, and other IT applications and Office practice skills
- The arts, theatre practice and trends and developments in the arts
Essential Attitude
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- East Riding Theatre is a flexible and collaborative environment where staff, management and volunteers have a willing attitude to all aspects of the organisation. The postholder would be expected to support this culture
- Take pride in upholding and maintaining ERT’s values and inclusivity
- Ensure complete data confidentiality at all times
- Flexible and willing attitude
- Availability to work evenings and weekends as required.
- Collaborative approach to work and communication with other organisations
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- Interest in a creative arts and theatre
Desirable Experience
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- Staff and volunteer supervision
- Grant applications
Desirable knowledge
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- Information governance and GDPR
- Safeguarding
Job specific training will be given tailored to the needs of the individual
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Contact Us
If you’d like to get in contact , please visit our contact page and send us a message:
